Store FAQ

Have we left you with some burning questions? We hope not, but here is some more in-depth information that you may be looking for.

• How do I connect my game account to Supercell ID?

  You can connect to Supercell ID from the game's settings. Detailed instructions can be found here.

• How can I donate a pass to my friend?

  You can donate a pass to your Supercell ID friends from the Supercell ID menu. Detailed instructions can be found here.

• “Purchase not allowed” What does that mean?

  Some of the items require that your game account is for example high enough level before you can buy them. Also, if your game account is for example banned, you won’t be able to buy anything for that account. If you keep getting this message, please contact Support.